Confirmation emails are typically sent within a few minutes of placing your order. If you haven’t received one, please check your spam or junk folder. If it's not there, you may have entered an incorrect email address during checkout. Feel free to contact our customer service team, and we’ll assist you in confirming your order.

We offer a 14-day return policy for unworn and unwashed items. To initiate a return, please contact our customer service team, and we’ll guide you through the process. Please note that customers are responsible for return shipping costs.

Once your order has shipped, you will receive a tracking link via email. You can use this link to monitor your order’s progress. If you haven’t received a tracking email, please check your spam folder or contact our customer service for assistance.

Yes, we do offer international shipping to select countries. Shipping costs and delivery times may vary based on your location. For more details, please visit our shipping policy page.

We’re committed to quality and sustainability, using primarily organic, recycled, and eco-friendly materials in our designs. Specific material details can be found on each product page, and if you have questions, our team is here to help.

We recommend washing our items inside out on a gentle cycle with cold water, and line drying when possible. Avoid bleach and high heat to preserve colors and fabric quality. Specific care instructions are also listed on each product's label.

We apologize for any inconvenience. Please contact us with your order number and photos of the damaged or incorrect item, and we’ll arrange a replacement or refund as quickly as possible.

Yes, we offer exchanges for different sizes or colors, depending on stock availability. To request an exchange, please reach out to our customer service team. We’ll guide you through the process and reserve the new item for you if available. Please note that we don´t cover return or shipping cost for the item.